Triad Adult and Pediatric Medicine

Triad Adult and Pediatric Medicine (TAPM) was ahead of the curve with integrated care prior to working with the COE, having clinicians in each of their clinics across Greensboro and High Point, North Carolina. However, in the last four years working alongside the COE as part of the Cone Health Foundation Access to Care Collaborative, their whole person care approach has grown immensely. Clinicians who were new to integrated care were trained with the support of the COE while TAPM also revamped their service delivery to include behavioral health care managers allowing all team members to work to the top of their licenses. TAPM clinicians and staff have taken part in COE-facilitated trainings on brief interventions in integrated care, evidence-based treatment of co-morbid conditions and providing services with a cultural humility lens, among others. In obtaining a Health Resources and Services Administration (HRSA) substance use grant, COE worked alongside TAPM in brainstorming how they were best equipped to address opioid use disorder, including discussions on implementation of screeners and assessments as well as billing and workflow support. This federally qualified health center continues to thrive and expand their ability to provide whole-person, team-based care serving the underserved population in the Guilford County area.