At the Center of Excellence for Integrated Care, we believe quality technical assistance means matching what the organization needs and wants with the services we provide.
Our technical assistance includes clearly defined goals and outcomes for supporting practices to develop or improve integrated care services. This support is typically offered over a 12-month period or longer, provided both in-person and virtually.
Our work can take different forms. This could include:
- Practice assessment—shadowing/coaching clinical staff and observing clinic functions along with a team-based collaborative assessment experience
- Training provided to clinic team members and leadership
- Implementation planning
- Recruiting and onboarding behavioral health providers
We also support our technical assistance partners virtually through resource collection, implementation check-ins, and project management.
Explore Our Technical Assistance Services
Recruiting, hiring, and onboarding new behavioral health providers to support integration efforts
On-site observation and coaching of behavioral health and primary care providers
On-site/virtual training for providers, staff, and leadership on clinical, operational, and financial implementation of integrated care
Development, review, and expert feedback on implementation plans for practice transformation and quality improvement related to integrated care
Facilitating integrated care team meetings to assess progress, offer guidance, and support achievable growth in target areas
Facilitation of consultations with special experts, such as billing and coding consultants
Support for processes related to integrated care implementation-strategizing structure, operations, and management for effective implementation
Ongoing in-person and remote support and consultation throughout the project